CYZY SPACE Basic Plan (1 Month Free Trial) Registration and Cancellation Procedures
Registration Procedure
Step 1
Create an account from the following URL.
https://app.cyzyspace.io/?authstate=signup
Step 2
A "confirmation code" will be sent to the email address registered in Step 1. Please check and enter it.
Step 3
Once the account is created, a screen saying "Let's start CYZY SPACE" will be displayed.
Click the green "Proceed to register for CYZY SPACE 1 Room (1 URL) Ticket Free Trial".
Step 4
Enter your credit card information. (No charges will be made at this point)
The date when billing will start is clearly stated at the bottom of the screen.
If you cancel the plan before that date, no charges will be made.
Step 5
The screen will change, and when "Subscription has started. Please create a room from the dashboard" is displayed, the trial begins.
First, create a room from the "Dashboard" at the top of the left menu.
Step 6
When you click the dashboard, since no rooms have been created yet,
only the two buttons "Create New Room" and "Increase Number of Rooms" will be displayed.
Click "Create New Room" to create a room.
Step 7
When you click "Create New Room", the "Create Room" screen will pop up.
Enter the room name, select a scene from the defaults, and create the room.
Step 8
For further operations, please refer to the "CYZY SPACE" manual.
- Quick Start Guide
https://docs.cyzyspace.io/admin_quickstart - How to Create a Space
https://docs.cyzyspace.io/room_creation
If you select "Increase Number of Rooms" on the screen in Step 6, you can contract additional rooms.
(10,000 yen + tax per room/month. There is no free trial period for the second and subsequent rooms.)
During the free trial period, conducting events or general public use is prohibited.
If necessary, please contact the management office or sales representative.
Basic Plan Credit Card Change Procedure
Step 1
Just before the end of the one-month period of the currently contracted ticket, purchase another ticket with a new credit card.
Step 2
In conjunction with Step 1, cancel the renewal of the ticket with the existing card.
(Please refer to the cancellation procedure below on this page.)
This allows you to switch to a different contract with only a slight overlap period.
(CYZY SPACE manages the number of contracted rooms, so even if the payment card is changed, the rooms can continue to be used.)
Cancellation (Plan Cancellation) Procedure
Step 1
To cancel the plan, click the "・" mark lined up in the upper right corner
Three options will be displayed along with the email address: "Account Information" and "Sign Out".
Click Account Information to reveal the "Details" section.
Step 2
Move to the details page and click "Cancel Plan" displayed on the right side.
Step 3
Click "Cancel Plan" on the next screen to complete the cancellation procedure.
If you cancel within one month of applying for the first room, no charges will be incurred.
If You Want to Change Your Email Address
Please contact us through the inquiry form on the management screen.
- Current email address in use
- New email address
It may take 3-5 business days for us to process the switch on our end.