Privacy Policy
Metabirds Co., Ltd., which operates CYZY SPACE and related sites (hereinafter referred to as "our site"), will thoroughly protect and manage personal information entrusted to us by customers based on the following personal information protection policy.
●Personal Information Protection Policy
Metabirds Co., Ltd. (hereinafter referred to as "our company") has set forth the management philosophy of creating and providing services related to internet life and the metaverse, contributing to society.
Based on this philosophy, our company recognizes that personal information protection is an extremely important issue in continuously and developmentally providing services. We will strictly and carefully manage the handling of information, respond to customer trust, and establish the following personal information protection policy. We will ensure that all officers and employees are aware of this policy and will always keep it in mind, making every effort to protect personal information.
●Collection and Use of Personal Information
Our company will appropriately acquire, use, and provide personal information, considering the content and scale of our business. The acquisition of personal information will be conducted within the scope of legitimate business activities, with a clear purpose of use, and to the extent necessary to achieve that purpose.
The use and provision of personal information will be conducted within the scope of the purpose of use agreed upon by the person who provided the personal information. We will not handle personal information beyond the scope necessary to achieve the specified purpose of use (hereinafter referred to as "use beyond the purpose").
If we need to use personal information beyond the purpose, we will obtain the consent of the person in advance.
●Management and Protection of Personal Information
Personal information will be managed strictly, and we will not disclose or provide personal information to third parties except in situations where we have notified the customer in advance.
However, if part or all of our business and assets are transferred, acquired, or succeeded, a copy of part or all of the customer's personal information may be transferred without prior consent.
We will take reasonable safety management measures to prevent the risk of leakage, loss, or damage of personal information, and promptly take corrective measures if any problems occur.
●Compliance with Laws and Regulations
Our company will comply with laws, guidelines, and other norms related to the handling of personal information in Japan, and handle personal information in accordance with the matters specified by our company.
●Continuous Improvement of Personal Information Protection Management System and Mechanism
Our company will thoroughly educate all employees, including officers, regular employees, temporary employees, contract employees, part-timers, and part-time workers, about personal information protection. We will strive for continuous improvement of personal information protection by considering changes in the management environment, results of regular audits, changes in laws and guidelines, feedback from employees, and opinions from customers. We promise to maintain and improve the efforts and protection activities in the above items.
●Collection and Use of Information
Our company is the sole owner of the personal information entrusted to us on our site.
We will not sell, share, or rent this information to others in ways different from what is disclosed in the privacy statement.
Our company collects personal information from users at multiple locations on our site.
When collecting personal information, we will clearly state the purpose of collection and use the personal information only within the scope agreed upon by the person who provided it.
●Service Provision
Our company collects users' email addresses to provide services on our site.
The collected email addresses will be used for communication with users, such as notifications from our site.
These information will not be used for any other purpose.
●Inquiry Form
Our company receives various inquiries from users of our site through the "Inquiry Form."
At that time, we collect personal information (such as name and email address) for the purpose of responding to and contacting users.
These information will be used only for the purpose of directly answering users' questions and inquiries.
These information will not be used for any other purpose.
●Sharing of Information
Our company will not provide or share personal information collected on our site with third parties, except for business contractors.
●Cookies
Our site uses cookies to collect access logs, display customized pages to improve user convenience, and display advertisements.
You can set your browser to notify you when cookies are sent or choose whether to accept cookies.
●Use of Google Analytics
Our site uses Google Analytics to understand usage trends. Google Analytics uses cookies to collect usage trends without identifying individual users. The collected information is managed based on Google's privacy policy.
For more details, please refer to the following related pages:
- Google Analytics
- Google Analytics Terms of Service
- How Google Uses Information from Sites or Apps That Use Our Services
Our site also collects data using Google Signals. Google Signals associates visit data collected by Google Analytics with Google account information of logged-in users under conditions that do not identify individuals. (However, only users who have consented to the association for the purpose of customizing ads are subject to this association.)
Our company is not responsible for any damages resulting from the use of Google Analytics services.
●Security
Our company takes preventive measures to protect customer information.
When customers submit important personal information through our site, their information is protected both online and offline.
Our company takes great care in handling customers' personal information, and only those authorized for business purposes have access to the provided information.
●External Transmission of User Information
Our site uses services from external businesses (hereinafter referred to as "external services") and transmits information about users of our services as necessary while respecting privacy protection. The transmitted information is managed and used based on the privacy policies of the respective external service providers.
1. Purpose of Use on Our Site
Our site transmits information for the following purposes. For details on the purposes of use at the transmission destinations, please refer to "2. List of External Transmission Destinations."
- To understand the usage status of the service
- To manage external transmission programs
- To manage the status of support inquiries
2. List of External Transmission Destinations
| Service Name | Provider | Purpose of Use by Our Company | User Information Transmitted and Purpose of Use |
|---|---|---|---|
| Google Analytics | Google LLC | To understand the usage status of the service | Open URL |
| Google Tag Manager | Google LLC | To manage external transmission programs | Open URL |
| HubSpot | HubSpot, Inc. | To manage the status of support inquiries | Open URL |
3. Contact Information
For inquiries regarding information transmitted externally, please refer to the section at the end of this page.
●Consultation Desk for Personal Information, Complaints, and Inquiries
●Disclosure (Confirmation), Change, and Deletion of Personal Information
Our company has a personal information management officer for our site, who ensures appropriate management. We respect the rights of individuals regarding personal information, and when individuals request disclosure (confirmation), change, or deletion of personal information, or refuse the use or provision of personal information, we will respond promptly. For inquiries regarding the above, please contact the personal information management officer of our site via email.
Please note that we may need to confirm your identity when processing your request.
●Legal Disclaimer
Our company may disclose personal information to government, local authorities, courts, or international law enforcement agencies if required by law or deemed necessary by our company.
●Revisions to the Personal Information Protection Policy
Our company will promptly revise the content of this policy to comply with changes in Japanese laws and other regulations related to the protection of personal information.
When we revise our personal information protection policy, we will announce the revision on our site.
Users can always know the latest personal information protection policy set forth by our company by viewing and confirming our site.
●Links
Our site contains links to external sites.
Our company is not responsible for the privacy practices of other sites. When leaving our site, we recommend reading the information on personal information collection and privacy at the destination site.
The privacy practices described here apply only to this site.
●Consultation Desk for Personal Information, Complaints, and Inquiries
For inquiries regarding the handling of personal information on our site, please contact the consultation desk below.
Metabirds Co., Ltd.
159-1 Maruyacho, Nakagyo-ku, Kyoto 604-8132, Japan
Personal Information Protection Manager: Naoyoshi Shimatani
Please also contact us through this inquiry form.